Our Privacy Policy

Who we are

Our website address is: https://www.myherbalmarket.com.

At MyHerbalMarket we are committed to processing personal information about our customers in ways that comply with our legal obligations as well as being clear with our customers about what we do with their personal information. Some of the key points of MyHerbalMarket’s privacy statement are:

  • We don’t sell your data to third parties
  • We do use data to help us provide great customer service, which includes tailoring the information we share with you to help ensure that it’s relevant, useful and timely
Personal information we collect

We collect the following information:

  • name
  • full address
  • email address
  • telephone number
  • other information relevant to customer requirements 
How we use your personal information

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • To maintain our relationship with you whilst you are a customer
  • To process orders and provide agreed goods and services to you
  • For invoicing, processing payments, account set up and maintenance
  • We may use the information to improve our products and services
  • To communicate with you, including to respond to information requests /enquiries submitted and/or to obtain your feedback on our products and services
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or post
  • To investigate any complaint you make
  • To provide evidence in any dispute or anticipated dispute between you and us
How we share your personal information

We may share your personal information with:

  • Payment service providers that process your payment information on our behalf.
  • Couriers that help deliver our products to you.
  • The Herbalife warehouse in order to fulfil your orders.
  • Herbalife head office to occasionally monitor our customer service to you.
What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Security

We use reasonable security methods to protect the personal information that we process, including Internet standard encryption technology (“SSL“ or “Secure Socket Layer“ technology) to encode personal information that you send to us through our Websites. SSL works by using a private key to encrypt data that‘s transferred over the SSL connection. To check that you are in a secure area of the Website before sending personal information to us, please look at the bottom right of your website browser and check that it displays an image of a closed padlock or an unbroken key.
However, please note that whilst we take appropriate technical measures to safeguard the personal information that you provide to us, no transmission over the Internet can be guaranteed to be 100% secure. Consequently, please note that we cannot guarantee the security of any personal information that you transfer to us over the Internet.

Updating this privacy policy

We review our privacy practices from time to time. We ask that you bookmark and periodically review this page for updates to our Privacy Statement.

Contact us

For further information regarding this Privacy Statement generally or to make a complaint please contact us at info@myherbalmarket.com  or find us on Social Media as @myherbalmarket